Winter Break Message II and January Episode Preview - West Shore Home

[00:00:02] Speaker A: Hi. Dare to disrupt listeners. This is Ryan Newman. I wanted to wish you a happy holiday season and let you know that we're taking a brief break this December. But we will be back with a new episode in January, so keep an eye out for that. The episode will feature an interview with BJ Werzin, the founder and CEO of West Shore Home, one of the largest direct to consumer home REM modelers in the nation. Here's a quick preview of the interview you'll hear in January. [00:00:30] Speaker B: And that's where I started to kind of formulate this concept of, well, this home remodeling experience is not a great one. Contractors end up being not reliable. They don't return phone calls. There's not a whole lot of transparency into the pricing. They start a project and maybe they show up one day and maybe they don't show up the next. And it always ends up going over time. It always ends up going over budget. I thought, well, what if I could develop a home remodeling company that could provide this fast, easy, convenient experience for homeowners where it's minimal disruption to their life? Because I think a lot of people really love the outcome of the home remodeling project, but they hate the process of it. So that's when I really said, you know what? We are going to focus on building systems and building processes to get in, make a happy customer and get out and let them get on with their life. [00:01:22] Speaker A: I'm excited for you all to hear the rest of the interview in January. Thanks for listening and happy holidays. You close.